"Recovery isn’t about getting back to how you were before,
it's about building something new" Anonymous

How does Partners in Recovery work?

The Far North Queensland Partners In Recovery Initiative collaborates with a number of local agencies which employ Support Coordinators to assist consumers through:

  • Identifying  Referral Pathways
  • Assisting with Better Coordination of Services
  • Collaborating  to strengthen partnerships
  • Promoting Community Based Recovery


  • Support Coordinators

    Support Coordinators are appropriately skilled and experienced individuals whose role is to better link and coordinate services for PIR participants. Our Support Coordinators are based within the following agencies.

    The agency based in Cairns covering the Far North Queensland region is Centacare FNQ.

  • Remote Area Coordinators

    Remote Area Coordinators are appropriately skilled and experienced individuals whose role is to better link and coordinate services for PIR Participants. Our Remote Area Coordinators are based within our Lead Agency – Centacare FNQ.

    Centacare FNQ covers the Torres Strait Islands, Northern Peninsula Region, Cooktown Shire, Wujal Wujal, Hopevale, Weipa, Napranum and Mapoon.

  • Processes

    To access PIR support a service agency or provider completes the Referral form and forwards it to FNQ PIR.

    The Intake Officer at Centacare FNQ Partners In Recovery will then determine if the individual meets the Eligibility Criteria. If the individual meets the criteria they will then be allocated to either a Support Coordinator (SC) or Remote Area Coordinator (RAC). The SC or RAC will meet with the participant to discuss their needs, supports, services and other assistance required (including NDIS registration). The SC or RAC will then collaborate with the participant and/or carer to link the participant to the services and supports required for on-going recovery.

  • Wellbeing

    Research confirms that even people seriously affected by a psychosocial disability can and do recover to live productive lives in their community. When working with the individual around recovery and wellbeing, we recognise that recovery does not necessarily mean cure, or a return to a pre-illness state. Rather, recovery is the journey toward a new and valued sense of identity, role and purpose outside the parameters of mental illness and living well despite any limitations resulting from the illness, its treatment, and personal and environmental conditions.

    FNQ PIR recognises that recovery is a unique and personal journey of the individual and that there is no one formula. However, the common themes below underpin the core values that support recovery and guide the implementation of recovery-orientated principles:

    • Hope
    • Meaning, purpose and direction
    • Equality and respect
    • Empowerment
    • Social inclusion and connectedness
  • Working with carers and families

    Families and carers are recognised, respected and supported as partners in providing care to the PIR Participant. Families and carers should be engaged as early as possible in the development of the Participants PIR Action Plan. Support Coordinators (SC) and Remote Area Coordinators (RAC) will have a role in engaging carers and families in the development and implementation of PIR Action Plans (unless there are legal and/or compelling reasons to prevent this occurring). Where personal relationships have broken down, SC or RAC’s may have a role in facilitating reconnection between the participant and their families, carers and other personal supports.